The check-in process was smooth, but the

room had some issues with the AC unit that made the nights less comfortable than expected. While the area was walkable with many dining options, the outdated facilities left much to be desired.

Rude manager refused daily maid service.

The truth, what’s good and what’s not

Clean, bright rooms are easily accessible to local shops and eateries! The beds are incredibly comfortable.

Housekeeping issues were frustrating. after two nights, my room remained untouched without a cleaning service requested.

The room was spacious and bright, perfect for relaxing, but I was disappointed by the breakfast options—it just didn’t match the enticing photos online. I'd stay again!

i almost wanted to give a good review, but the pool had mildew—absolutely disgusting! Also, the tv didn’t connect to anything decent. what a letdown. i expected a complimentary upgrade after all this inconvenience, but clearly that’s too much to ask. if you’re looking for a quality stay, keep looking, folks.

We enjoyed exploring Northbrook’s lovely parks and had a great time at the nearby championship golf course. Plus, Brianna at the front desk was incredibly helpful when we misplaced my son's AirPods. She went above and beyond to ensure we got them back!

My kids wished for better food options in the restaurant.

i had a fantastic stay here this summer, much better than my last visit to northbrook. the room was spotless, and the bed felt luxurious. breakfast was a treat with a range of options including a delicious eggs benedict that totally exceeded my expectations.

wifi connection was inconsistent.

We enjoyed the friendly and helpful staff who genuinely enhanced our stay. The location was convenient for visiting family and shopping, with a walkable area that allowed us to explore local stores and restaurants easily.

The mattress and bedding were worn, which affected our comfort during the stay.

This place is just a good match for shopping in Northbrook with fantastic value for money. The staff was super nice and helped me with directions to local attractions, making my visit enjoyable. If you're driving an electric vehicle, look for nearby charging stations.

I stayed here one night and found the staff service to be exceptionally helpful. Upon my late arrival, I received a warm welcome, efficiently handled by the front desk. The complimentary coffee in the morning was a nice touch, making it easy to start my day off right.

The room layout was slightly awkward, making it challenging to operate the window shades.

A Warm Welcome and Comfortable Stay

I was really impressed by the warm atmosphere created during my visit, particularly how David Yurik at the front desk greeted us like old friends after a long drive. The room was clean and well-maintained, with my request for decaf coffee being promptly fulfilled by a member of the housekeeping staff. I also appreciated the quick pizza delivery service, making it easy to enjoy a meal in my room without hassle.